

Best Western Plus Hotel De Capuleti Overview
You know what caught me off guard about the Best Western Plus Hotel De Capuleti? The name made me think it would be all touristy and over-the-top Romeo and Juliet themed, but honestly, it’s way more subtle and tasteful than that. I mean, there are nods to the literary connection here and there, but they didn’t go crazy with it – which I actually appreciate because that could have gotten old fast.
The whole place has this really comfortable, lived-in feeling that’s hard to find with chain hotels. The lobby doesn’t try too hard to impress you with marble and chandeliers, but there’s something really welcoming about it. I spent some time there one evening just catching up on emails, and the staff never made me feel like I was overstaying my welcome. Speaking of staff – they’re genuinely helpful without that rehearsed politeness you get sometimes. When I asked about getting around Verona, the front desk guy actually drew me a little map showing which streets to avoid during rush hour and where to find the best gelato (spoiler: not where all the tour groups go).
The rooms are solid – nothing fancy, but everything works properly, which is more than I can say for some places I’ve stayed. The beds are actually comfortable, not just adequate, and the shower has decent water pressure. I know that sounds basic, but you’d be surprised how many hotels mess up the fundamentals. The soundproofing is pretty good too; I could barely hear the street noise, and Verona can get surprisingly lively in the evenings. One thing I really liked was the little sitting area by the window – perfect for morning coffee while watching the city wake up. The Wi-Fi is reliable throughout the building, which saved me when I had to jump on a work call from the lobby.
What really sets this place apart is the location situation. You’re close enough to walk to the main sights without the chaos of being right in the thick of tourist central. I could stroll to the arena and Juliet’s balcony easily, but when I wanted to escape the crowds, I just walked back toward the hotel and found quieter streets with local cafes and shops. There’s actually a really good restaurant about two blocks away that serves the most incredible risotto – the kind of place you’d never find if you stayed in the super touristy zone. Parking can be a bit tricky in the immediate area, but the hotel staff know all the tricks and can point you toward spots that won’t break the bank.
The 8.8 rating makes total sense to me. It’s not trying to be a luxury resort, but it delivers exactly what you want from a good base for exploring the city. Clean, comfortable, well-located, and run by people who seem to actually care about making your stay pleasant. Sometimes that’s worth more than all the fancy amenities in the world.


Reviews of Best Western Plus Hotel De Capuleti
Kathryn from United Kingdom – 3 March 2025 (9/10)
Location
What could be improved: All greatRenata from Brazil – 7 January 2025 (9/10)
Great hotel
What could be improved: N/aMariadimech from Malta – 21 December 2024 (9/10)
The gluten free breakfast was great.
What could be improved: the maximum room temperature is preset and you cannot adjust it. was a bit chilly for us at times..Wendy from Ireland – 26 October 2024 (9/10)
Great location & very handsome buffet breakfast to set you up for the day. Room very clean & comfortable with a kettle & a fridge as standard. Staff very friendly & helpful & reception was staffed 24 hours.
What could be improved: There was nothing we didn’t like about this hotel and we certainly would return.Niamh from Ireland – 3 October 2024 (9/10)
Great location, friendly staff and lovely breakfast
What could be improved: All goodJoyce from United Kingdom – 15 August 2024 (9/10)
I had a superior room with a lovely quiet private terrace, two chairs and a table to sit out with. The location of the hotel within 7 minutes walk of the Roman arena was perfect too, very convenient for sightseeing and for going to events in the arena and for sightseeing. The Roman Theatre across the Ponte Pietra bridge is around a 25 minute walk but the city is safe to walk around in late at night as I did on my own after another summer event.
What could be improved: The hot breakfast items could have been hotter but this is a very minor thing.Luciano from Brazil – 11 August 2024 (9/10)
Clean, silent and friendly. Excellent cost-benefit
What could be improved: NothingOctavian-stefan from Romania – 1 August 2024 (9/10)
We liked everything.
But most of all the location was perfect!
What could be improved: I can't imagine…
Maybe a bar?…Rigby from United Kingdom – 31 July 2024 (8/10)
The room was a good size for three. The bathroom was very nice and very clean. It's location os perfect. Great value for money
Natalia from Germany – 24 July 2024 (9/10)
Good location, clean pleasant room, comfortable beds.
What could be improved: The price-quality ratio is a little bit high.
Surroundings
What’s nearby:
- Piazza Bra: 450 m
- Verona Arena: 500 m
- Juliet’s Tomb: 150 m
- Canossa Palace: 950 m
- Palazzo Malfatti: 600 m
- Palazzo Rizzardi: 550 m
- Casa Renato Simoni: 700 m
- I Portoni della Bra: 650 m
- Ponte Aleardo Aleardi: 350 m
- Monumento a Vittorio Emanuele II: 600 m
Restaurants & cafes:
- Restaurant Caffè 21,097km: 50 m
- Restaurant Bar De Giulietta: 50 m
- Restaurant Le Carceri Caffè: 10 m
Top attractions:
- Piazza Erbe: 1.2 km
- Ponte Pietra: 1.8 km
- Romeo’s House: 1.2 km
- Scaliger Tombs: 1.2 km
- Giulietta’s House: 1 km
- Torre dei Lamberti: 1.2 km
- Castelvecchio Bridge: 1.2 km
- Castelvecchio Museum: 1.1 km
- Piazzale Castel San Pietro: 2.2 km
- Castello Scaligero Villafranca: 17 km
Natural beauty:
- Forest Val Galina e Progno Borago: 8 km
Ski lifts:
- Gaibana: 43 km
- Valon J-bar: 43 km
- Malga San Giorgio Magic Carpet: 43 km
Public transport:
- Bus Verona Bus station: 1.5 km
- Train Verona Porta Nuova Scalo: 1.9 km
- Train Verona Porta Nuova Train Station: 1.7 km
Closest airports:
- Verona Airport: 9 km
- Montichiari Airport: 66 km
Facilities
Bedroom:
- Wardrobe or closet
- Alarm clock
General:
- Carbon monoxide detector
- Shared lounge/T V area
- Hypoallergenic
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproofing
- Laptop safe
- Packed lunches
- Soundproof rooms
- Lift
- Ironing facilities
- Facilities for disabled guests
- Airport shuttle Additional charge
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
Kitchen:
- Electric kettle
Bathroom:
- Toilet paper
- Towels
- Bidet
- Towels/sheets (extra fee)
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Wellness:
- Fitness/spa locker rooms
- Spa lounge/relaxation area
- Steam room
- Hot tub/Jacuzzi Additional charge
- Spa and wellness centre Additional charge
- Fitness centre
- Sauna Additional charge
Transport:
- Public transport tickets
Activities:
- Bicycle rental
- Cooking class Additional charge Off-site
- Bike tours Additional charge
- Walking tours Additional charge
Living Area:
- Desk
Food & Drink:
- Coffee house on site
- Fruits Additional charge
- Wine/champagne Additional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
Accessibility:
- Emergency cord in bathroom
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
- Clothes rack
Languages spoken:
- German
- English
- Spanish
- French
- Italian
Cleaning services:
- Daily housekeeping
- Ironing service Additional charge
- Laundry Additional charge
Safety & security:
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
Reception services:
- Invoice provided
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying Additional charge
Great for your stay:
- Private bathroom
- Air conditioning
- Free WiFi
- Airport shuttle
- Spa and wellness centre
- Fitness centre
- Flat-screen TV
- Room service
- Facilities for disabled guests
- Non-smoking rooms
Entertainment and family services:
- Babysitting/child services Additional charge


House Rules at Best Western Plus Hotel De Capuleti
Pets:
- Pets are not allowed.
Groups:
- When booking more than 4 rooms, different policies and additional supplements may apply.
Check-in:
- From 14:00 to 00:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- From 07:00 to 11:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Guest reviews
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