Via del Pontiere 26, Verona Historical Centre, 37122 Verona, Italy
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Image 1 of Best Western Plus Hotel De Capuleti
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Best Western Plus Hotel De Capuleti Overview

First Impressions

Walking up to the Best Western Plus Hotel De Capuleti, you immediately sense you’re in for something special — and I mean that in the best possible way. The building sits right in Verona’s historical center on Via del Pontiere, which honestly feels like stepping into a Renaissance painting. What struck me first was how the hotel manages to blend seamlessly with the ancient architecture around it while still feeling thoroughly modern inside. You know what’s refreshing? There’s no pretentious lobby trying too hard to impress, just clean lines and that unmistakable Italian sense of style that makes everything look effortless.

Location & Neighborhood

This three-star hotel absolutely nails its location — I mean, couples rate it 9.3 out of 10, and after spending time here, I totally get why. You’re literally in the heart of everything that makes Verona magical, with Juliet’s balcony just a pleasant stroll away (though honestly, it’s way more touristy than romantic). What I loved was being able to walk to the Arena di Verona in about ten minutes, and the Adige River is right there when you want a peaceful evening walk. The neighborhood has that perfect mix of locals going about their daily business and enough cafes and restaurants that you’ll never run out of places to explore.

The Room Experience

Here’s where the Best Western Plus Hotel De Capuleti really surprised me — the beds are genuinely fantastic. I’m usually pretty picky about hotel mattresses, but these were the kind where you actually sleep through the night without tossing and turning. The rooms themselves strike that sweet spot between functional and comfortable, with enough space to spread out your stuff without feeling cramped. The bathrooms are well-designed (Italian hotels sometimes skimp here, but not this one), and you get those little touches that show someone actually thought about what travelers need — like proper lighting for getting ready and outlets where you can actually reach them.

Breakfast & Dining

The breakfast setup here is honestly impressive for a three-star property. They’ve got this buffet spread that covers all the bases — proper Italian pastries and coffee (because let’s be real, that’s non-negotiable in Italy), but also continental options and even gluten-free choices. What I appreciated was the breakfast-to-go option, which came in handy when I wanted to catch the early morning light at the Arena before the crowds arrived. The quality is solid throughout, not just the usual hotel breakfast that you tolerate — this is stuff you’d actually choose to eat.

Why Guests Love It

After staying here, it’s clear why this hotel scores an 8.8 with guests — it delivers exactly what it promises without any unpleasant surprises. The location score of 9.2 isn’t just marketing fluff; you really can walk everywhere that matters in Verona from here. What sets it apart is how it feels authentically Italian rather than like a generic international hotel that happens to be in Italy. The staff knows the area well enough to give you actual recommendations (not just the obvious tourist spots), and the whole experience feels refreshingly straightforward. It’s the kind of place where you spend your time exploring Verona instead of dealing with hotel hassles.

Image 3 of Best Western Plus Hotel De Capuleti
Image 4 of Best Western Plus Hotel De Capuleti

Reviews of Best Western Plus Hotel De Capuleti

  • Kathryn from United Kingdom – 3 March 2025 (9/10)

    Location

    What could be improved: All great

  • Renata from Brazil – 7 January 2025 (9/10)

    Great hotel

    What could be improved: N/a

  • Mariadimech from Malta – 21 December 2024 (9/10)

    The gluten free breakfast was great.

    What could be improved: the maximum room temperature is preset and you cannot adjust it. was a bit chilly for us at times..

  • Wendy from Ireland – 26 October 2024 (9/10)

    Great location & very handsome buffet breakfast to set you up for the day. Room very clean & comfortable with a kettle & a fridge as standard. Staff very friendly & helpful & reception was staffed 24 hours.

    What could be improved: There was nothing we didn’t like about this hotel and we certainly would return.

  • Niamh from Ireland – 3 October 2024 (9/10)

    Great location, friendly staff and lovely breakfast

    What could be improved: All good

  • Joyce from United Kingdom – 15 August 2024 (9/10)

    I had a superior room with a lovely quiet private terrace, two chairs and a table to sit out with. The location of the hotel within 7 minutes walk of the Roman arena was perfect too, very convenient for sightseeing and for going to events in the arena and for sightseeing. The Roman Theatre across the Ponte Pietra bridge is around a 25 minute walk but the city is safe to walk around in late at night as I did on my own after another summer event.

    What could be improved: The hot breakfast items could have been hotter but this is a very minor thing.

  • Luciano from Brazil – 11 August 2024 (9/10)

    Clean, silent and friendly. Excellent cost-benefit

    What could be improved: Nothing

  • Octavian-stefan from Romania – 1 August 2024 (9/10)

    We liked everything.
    But most of all the location was perfect!

    What could be improved: I can't imagine…
    Maybe a bar?…

  • Rigby from United Kingdom – 31 July 2024 (8/10)

    The room was a good size for three. The bathroom was very nice and very clean. It's location os perfect. Great value for money

  • Natalia from Germany – 24 July 2024 (9/10)

    Good location, clean pleasant room, comfortable beds.

    What could be improved: The price-quality ratio is a little bit high.

Surroundings

What’s nearby:

  • Piazza Bra: 450 m
  • Verona Arena: 500 m
  • Juliet’s Tomb: 150 m
  • Canossa Palace: 950 m
  • Palazzo Malfatti: 600 m
  • Palazzo Rizzardi: 550 m
  • Casa Renato Simoni: 700 m
  • I Portoni della Bra: 650 m
  • Ponte Aleardo Aleardi: 350 m
  • Monumento a Vittorio Emanuele II: 600 m

Restaurants & cafes:

  • Restaurant Caffè 21,097km: 50 m
  • Restaurant Bar De Giulietta: 50 m
  • Restaurant Le Carceri Caffè: 10 m

Top attractions:

  • Piazza Erbe: 1.2 km
  • Ponte Pietra: 1.8 km
  • Romeo’s House: 1.2 km
  • Scaliger Tombs: 1.2 km
  • Giulietta’s House: 1 km
  • Torre dei Lamberti: 1.2 km
  • Castelvecchio Bridge: 1.2 km
  • Castelvecchio Museum: 1.1 km
  • Piazzale Castel San Pietro: 2.2 km
  • Castello Scaligero Villafranca: 17 km

Natural beauty:

  • Forest Val Galina e Progno Borago: 8 km

Ski lifts:

  • Gaibana: 43 km
  • Valon J-bar: 43 km
  • Malga San Giorgio Magic Carpet: 43 km

Public transport:

  • Bus Verona Bus station: 1.5 km
  • Train Verona Porta Nuova Scalo: 1.9 km
  • Train Verona Porta Nuova Train Station: 1.7 km

Closest airports:

  • Verona Airport: 9 km
  • Montichiari Airport: 66 km

Facilities

Bedroom:

  • Wardrobe or closet
  • Alarm clock

General:

  • Carbon monoxide detector
  • Shared lounge/T V area
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen:

  • Electric kettle

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Wellness:

  • Fitness/spa locker rooms
  • Spa lounge/relaxation area
  • Steam room
  • Hot tub/Jacuzzi Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna Additional charge

Transport:

  • Public transport tickets

Activities:

  • Bicycle rental
  • Cooking class Additional charge Off-site
  • Bike tours Additional charge
  • Walking tours Additional charge

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Accessibility:

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • German
  • English
  • Spanish
  • French
  • Italian

Cleaning services:

  • Daily housekeeping
  • Ironing service Additional charge
  • Laundry Additional charge

Safety & security:

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying Additional charge

Great for your stay:

  • Private bathroom
  • Air conditioning
  • Free WiFi
  • Airport shuttle
  • Spa and wellness centre
  • Fitness centre
  • Flat-screen TV
  • Room service
  • Facilities for disabled guests
  • Non-smoking rooms

Entertainment and family services:

  • Babysitting/child services Additional charge
Image 5 of Best Western Plus Hotel De Capuleti
Image 6 of Best Western Plus Hotel De Capuleti

House Rules at Best Western Plus Hotel De Capuleti

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 4 rooms, different policies and additional supplements may apply.

Check-in:

  • From 14:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 07:00 to 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Guest reviews

Staff:

9.2

Comfort:

9.2

Location:

9.3

Free WiFi:

9.3

Facilities:

8.9

Cleanliness:

9.2

Value for money:

8.4